Our business hit a wall last year when delays at ocean docks kept tying up capital in static warehouse holds. Shifting our supply chain strategy to utilize a modern cross docking facility right near the Seattle and Tacoma port corridors turned everything around completely. Their dock crews unload containers immediately upon clearance, cross-check SKUs on the fly, and load shipments directly into outbound trailers for distribution. Cutting out long-term storage drastically cut our holding overhead, reduced risk of cargo damage, and helped us keep store shelves fully